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Terms, Delivery and Returns

Returns

  • Please return goods within 28 days of purchase, following instructions on the dispatch note and send to the address below
  • Please complete the returns form indicating which product you would like to return and the reason for the return
  • Post and packing costs are non-refundable, however in the event of the goods being faulty we will cover costs for return postage (please contact a customer service representative on 01204 705070 prior to sending in this instance).
  • We recommend using a signature service (ie; registered post) as MATSMITHS cannot be held responsible for any items that do not reach us

Returns address

MATSMITHS c/o Kleen-Tex Industries Ltd.
Unit 717 Eddington Way, 
Birchwood Park,
Warrington, WA3 6BA
United Kingdom